Jun 17, 2015
When Trust is Broken
Their initial work was impeccable. Within a few days the place was looking great and their prices were reasonable. But the best part was that it freed my husband from one of the many chores he does along with working a lot of hours at our restaurant. Win. Win. Right?
Last week I asked these men if they'd be interested in repairing and painting our deck and painting the trim on our house. They were thrilled for the work, but asked if I'd mind paying them in advance so they could get a few supplies and such. It should have been a red flag, but my trusting soul handed them a check. They did come out the next day to start on the deck, but didn't follow any of the guidelines from the paint manufacturer. Didn't use the deck-wash we bought. Didn't use the power sprayer we left for them, just did a little sanding on the rail and threw a sloppy coat of paint on PART of the deck and then left.
It's been a week and I haven't heard a word. The owner's cell goes straight to voice mail. The check was cashed. And nobody showed up Friday for the scheduled lawn care.
Above and beyond the financial aspect of this transaction is my broken heart. I really liked these guys. One even showed me a picture of his sweet twin girls and spoke of how much he loved them. I trusted them completely and that isn't easy for me to do.
So, what's next? Do I just wait and see if they call with some excuse about an emergency and that they couldn't call me because they had no cell service? Do I give them another chance? I'm pretty sure I'll never see that money again, but do I trust someone else to do the work and pay AGAIN to have it done right? Or do I add even more pressure to my husband and expect him to fix this mess? It's been weighing so heavily on my mind and heart that I actually had a panic attack yesterday. Haven't had one of those for years.
So, dear reader. What should I do?